Cadenzabox help

We’re here to answer your questions. If you can’t find what you’re looking for, please contact the team at [email protected]

Getting started

• Set up your instance
• Sign in to the admin
• What’s new

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Catalog

The audio and metadata… the most important parts of your library. Our ingestion guides take you through the stages of bulk catalog delivery, from preparing files to checking the results.

Tracks

• Create a track
• Upload a single audio file
• Batch edit tracks
• Track metadata embedding

Ingestion

• Prepare and deliver your audio
• Prepare your metadata
• Ingest your metadata & audio
• Open CSVs in Excel safely
• Track version numbers

Export

• Metadata export

Tags

• Create a tag
• Assign a tag
• Tag categories
• Tag merging
• Tag nesting (child tags)
• Automatic tagging with Figaro

Collections

• Releases (albums)
• Playlists
• Chapters (releases + playlists)
• Projects
• Pitches
• Artists

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Clients

Users

• Approve pending users
• Manually create user
• Pre-approved signups
• Reset a user’s password
• Unlock a user’s account

Groups

• Fine-grained access control

Subscriptions

• Grant Stripe developer access

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Content

• Manage posts (news + blog)
• Search engine optimisation
• Widgets

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Settings

• Notifications
• Domain name setup

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Additional resources

Developer docs

Cadenzabox API documentation for advanced integrations docs.cadenzabox.com

Google Tag Manager docs

Detailed events sent per user action demo.cadenzabox.com/docs/gtm

Status page

Uptime overview and debriefs for any incidents affecting our service status.cadenzabox.com